Privacy Policy
Last updated: 20 March 2026
This Privacy Policy describes how Kalverstreet (“we”, “us”, “our” or the “Site”) collects, uses and shares your personal information when you visit, use our services, or make a purchase from kalverstreet.nl (the “Site”) or otherwise interact with us (collectively, the “Services”).
By using our Services, you agree to the practices described in this policy. Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, or for legal, operational or regulatory reasons. We will post any updates on this page and revise the “Last updated” date where necessary.
Personal Information We Collect
The personal information we collect depends on how you interact with our Services.
Information you provide directly
This may include:
- Name, address, email address and phone number
- Order details (billing and shipping address, payment confirmation)
- Account details (username, password, security information)
- Customer support messages and correspondence
Providing certain information may be necessary to access specific features of the Services.
Information collected automatically
We may automatically collect certain information about your device and usage, including:
- IP address
- Browser and device information
- Pages visited and interaction data
We collect this using cookies and similar technologies.
Information from third parties
We may receive information from trusted partners, including:
- Shopify (our e-commerce platform)
- Payment providers (to process transactions securely)
- Analytics and advertising partners
How We Use Your Information
We use your personal information to:
Provide our Services
- Process orders and payments
- Deliver products
- Manage your account
- Handle returns and customer service
Improve and personalise
- Enhance your shopping experience
- Improve our website and services
Marketing and advertising
- Send updates, offers and promotions (only where permitted)
- Show relevant advertisements
Security and fraud prevention
- Detect and prevent fraud or misuse
- Protect our business and users
Communication
- Respond to enquiries
- Provide support
Cookies
We use cookies to improve functionality, analyse usage and personalise content.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect how the Site functions.
For more information, see: https://www.shopify.com/legal/cookies
Sharing Your Information
We may share your information with:
- Service providers (e.g. payments, shipping, IT, analytics)
- Marketing and advertising partners
- Shopify and related services
- Authorities where required by law
We only share information where necessary and in line with applicable laws.
Data Retention
We retain your personal information only as long as necessary to:
- Provide our Services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Your Rights (UK & EEA)
You may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, please contact us at:
📧 info@kalverstreet.nl
Children’s Data
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
Security
We take reasonable measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices, and we recommend reviewing their policies.
International Transfers
Your information may be transferred and processed outside the UK or EEA. Where this happens, we ensure appropriate safeguards are in place (such as standard contractual clauses).
Complaints
If you have concerns about how we handle your data, please contact us first.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.
Contact
If you have any questions about this Privacy Policy or your data, please contact us at:
Data Controller
For the purposes of applicable data protection laws, Kalverstreet is the data controller of your personal information.